Income Tax Portal: Over two months after the launch of new income tax portal, it continues to face glitches, with taxpayers and chartered accountants struggling to file tax returns ahead of the 30 September 2021 deadline.
The portal was launched on 7 June 2021 but has since been at the receiving end of criticism because of the issues faced by taxpayers in filing income tax returns and using other services. The country’s second largest information technology company, Infosys, is the service provider for the portal, https://www.incometax.gov.in.
Read Also: Income Tax late fee paid for filing ITR? Tax dept will refund amount
Finance minister Nirmala Sitharaman on Monday said technical glitches in the new income tax e-filing portal will be largely fixed in the next few days and that she has been constantly reminding Infosys about the issue.
“I have been reminding Infosys (the vendor which developed the new portal) constantly, and (Infosys head) Nandan Nilekani has been messaging me with assurances that next couple of days they will sort out majority of problems,” she said.
To a large extent, the system is far better than what it was in June but still some issues are there, she said. The revenue secretary is monitoring this on weekly basis, she said, adding the glitches will be fixed largely in the next couple of weeks.
Read Also: Income Tax Return: Who should file ITR for FY 2020-21 compulsory?
Infosys was in 2019 awarded a contract to develop the next-generation income tax filing system to reduce processing time for returns from 63 days to one day and expedite refunds.
The government has so far paid Rs 164.5 crore to Infosys between January 2019 to June 2021 for developing the portal. On June 22, Sitharaman had called a meeting with key officials of Infosys to review the issues on the portal. In the meeting, the Institute of Chartered Accountants of India (ICAI) members highlighted the issues faced by taxpayers and tax professionals on the portal.
Disclaimer:The article or blog or post (by whatever name) in this website is based on the writer’s personal views and interpretation of Act. The writer does not accept any liabilities for any loss or damage of any kind arising out of information and for any actions taken in reliance thereon.
Also, www.babatax.com and its members do not accept any liability, obligation or responsibility for author’s article and understanding of user.
- Mail us at [email protected]
- Whatsapp us at +91-7024984925
